3.05 Aug 2016Customer service representativeFormer employee, less than 1 yearCoaldale, PARecommendCEO approvalBusiness outlookProsGood company and benefits. Call center work.ConsAngry customers! Not enough FMLA!Show more
5.030 May 2024Customer service representative (csr)Current employee, more than 1 yearPalmerton, PARecommendCEO approvalBusiness outlookProsExcellent training and development teamConsCall volume can be highShow moreHelpfulShare
1.03 Apr 2026Customer service representativeFormer employee, more than 1 yearStroudsburg, PARecommendCEO approvalBusiness outlookProsRemote work, then they took it away and made it hybridConsThe customers are absolutely terrible, supervisors never want to take calls.Show moreHelpfulShare