Fall from grace - Anonymous employee Blue Yonder Employee Review

JDA is currently going through a huge level of change. Customer-specific software is being phased out so that they can focus on licence sales. They have seen a huge impact on sales and as a result they are faced with anaemic growth across all products. 3 years ago we were winning bigger and bigger customers each year. Now the customers we sell to are smaller and smaller; fewer and fewer. JDA simply is not doing enough business to grow like it used to. The company responded to this by shifting 70% of work to lower cost locations. This was expected to improve the margins (hit by dwindling sales) without compromising on quality. Unfortunately this has put more fuel to the fire. Lower cost development has resulted in more software issues, delayed schedules and a mass exodus of strong employees across the globe.