It was fun, but not a fair employer. - Sales Associate/Key Holder Bluemercury Employee Review

3.0
8 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Great selection of high end products. Unique items that are not sold everywhere. Comparable employee discount to other retailers. Beautifully merchandised , a nice bright working environment. Spa services.

Cons

Customers still do not know about Bluemercury or what it is. They are confused by the name. The company expects you to sell their proprietors brand to every client however they do not give you a regular gratis from them so it makes it very hard to fall in love with the lines and recommend it. Not enough employees on staff. Having to work alone a lot. District managers are overworked and have too many stores and not enough assistants to help them. The company does not pay holiday pay. Which surprises me because they are owned by Macy's and Macy's pays their store employees holiday pay. They are open on Easter Sunday and you don't make extra money for working that day either. Managers are expected to work every day of their main events which is like 10 days in a row. Is that legal?

Explore other reviews about Bluemercury

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment great manager occasional gratis and discount

Cons

I really can not think of any

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Business hours and get to meet some great clients

Cons

Lack of recognition for hard workers. No pay increase. Some employees are getting paid 30+ an hour at most stores and complain about a couple of cents from pay increase where people like myself is getting paid $10 less with no pay increase. Full time employees will do the most work more than anyone else, including management. Management also receives the most recognition over the employees that do the most work. This company has been bought out by Macy’s so I don’t think they care to hear what employees have to say.

1
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