They should rename this company Scam Balance - Center Director Brain Balance Employee Review

1.0
4 Feb 2019
Recommend
CEO approval
Business outlook

Pros

I cannot think of one good thing to say about this company so I won't.

Cons

The entire operation of Brain Balance is a scam! There is a reason why doctors don't recommend Brain Balance, insurance companies refuse to cover it and parents are not allowed to observe the sessions of their child, they are told to wait in the lobby until the session is complete. It costs customers thousands of dollars and it is a total rip-off. During my tenure there, I became increasingly concerned going into meetings with disgruntled and complaining parents that their child’s behavior was not improving. I was always told to tell the parents that their child was simply going through a "VALLEY" and tell them that "that is common." Every "Coach" that works with the children are teenagers or young adults that are making minimum wage, have no experience in the line of work, and are given no formal training prior to starting. Any teenager can simply walk off the street and get a job there. It got to the point that I became embarrassed and ashamed of going to work there. The entire organization is just dysfunctional. The day that I left that company, I went home to take a really long shower. Please do not spend your money. And if you are still thinking it is a good option, I highly encourage you to meet with a pediatrician and your insurance company. I am certain that they will echo my sentiments. I am not composing this post for any other reason but to inform the public about my experience as an employee there.

Explore other reviews about Brain Balance

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really great environment, able to help children improve every day, nice coworkers, and great flexibility.

Cons

Night hours, but really, that is not that bad once you get used to it.

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I worked at Brain Balance for several years, and one of the most meaningful parts of the experience was being able to see changes in the kids over time. It was incredibly rewarding to watch children gain confidence and improve in areas like focus, behavior, and communication. Now working as a therapist, I can appreciate even more how important that kind of progress is and how meaningful it was to be part of that process early on. Being there long enough to see those changes unfold made a lasting impression on me. The work can be fast-paced, but it is very structured and purpose-driven. It was especially encouraging to see how the progress kids made carried over into school and home life. Overall, it was a very rewarding experience, especially for anyone who is passionate about helping children and families.

Cons

There are no cons at Brain Balance

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