Pros
The strongest part of the company was the people on the ground level—agents and certain office staff who were professional and easy to work with.
Cons
Agent being referred to as a “sad sack”.
As someone who worked with leadership, I noticed a pattern of office conversations that didn’t align with the company’s outward image. While the owner publicly claims in a response to a negative review on here there’s a distinction between office staff and agent culture in his response to another bad review, that separation often came across as disrespect.
In one instance, an agent who had just lost her mother and was trying to pick up phone leads to help pay for her wedding was referred to as a “sad sack” by the owner himself. It was said casually, but moments like that left a lasting impression on how agents were spoken about when they weren’t in the room.
If you’re an agent considering this brokerage, it’s worth knowing that while the front-facing support may seem encouraging, the internal tone can be dismissive and, at times, demeaning.
After reading through the negative reviews, it's clear the brokerage has encouraged agents to leave positive feedback in an effort to overshadow them. Unfortunately, those negative reviews closely reflect the behind-the-scenes reality I experienced during my time there. While agents may have had a different experience, they often aren’t exposed to the internal dynamics that office staff regularly witnessed.