Favorite Job & Company of My Career - Sales Braze Employee Review

5.0
19 Feb 2018
Recommend
CEO approval
Business outlook

Pros

The product is amazing. As a salesperson this lets me meet with customers in a very honest and straight forward manner. We get to be up front about what we do and how we do it. There are a lot less "games" in the sales process than I've experienced previously. Having seen and worked for competitors I feel really good about our solution. Great Teammates. The one constant across departments is that the teams are filled with smart and hard working people. Leading the market. Getting validation from Forrester etc. is great but it really feels like we are in control of our own destiny at Braze. Doing this is hard work, but it's better than the alternative! Amazing leadership. The executive team is incredibly strong. It's an incredible balance of technical and business know how.

Cons

Leading the market and growing quickly are not easy. The work is hard, but rewarding. Sometimes the work/live balance can swing out of whack, but that's a start up for you. Cross department collaboration needs to get smoother. While the teams are filled with great people we can do better to make sure we're aligned.

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Braze Response
8y
Thank you for this review. I am so happy that your time with Braze has been rewarding for you! I agree -- our teams are incredible, and the Leadership Team grows stronger every day! I hear you on work/life balance -- we are definitely paying close attention to the employee experience. (I for one cherish my time for exercise, sleep, friends, family and fun!) :) We also have exciting plans for continued efforts on cross functional collaboration and leadership! Thank you again. Allison Lee

Explore other reviews about Braze

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, smart people, interesting work

Cons

No major cons to speak of

2.0
12 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

4
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