An amazing experience - Anonymous employee Braze Employee Review

5.0
25 Sept 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- I came from a very large company (over 10,000 employees) and it has been an incredible experience in my first 3 months. The people, the product, and the culture are exactly what I had hoped for. - The people (my teammates) are top notch. Everyone is smart, driven, collaborative, and caring. To work in a positive, collaborative environment where everyone shares the same goals and vision - and everyone works together to accomplish some pretty amazing things; it's a great environment. - The People Team (HR) really care. They are focusing on the overall employee experience and how to make it better. They are also bringing diversity and inclusion to the front of the conversation and are making great strides to ensure we are the change we want to see in the world. - The leadership team is a rare combination of strategic (able to paint a clear picture of where the market is going) and operational (knows the mechanics of how to get there). I believe in where we are going and I know what we have to do to get there. -Great benes: Free Lunch, really amazing healthcare (much better than my previous company), and tuition reimbursement so I can continue my graduate degree as I work. - Braze is a product leader (and a thought leader) in a technology space that will become vital to business in the near future (and I would content the future is now). To work with a cutting edge product in a market that is growing and evolving is extremely motivating.

Cons

Not too many concerns at this point - we all work very hard (but management is making a concerted effort to ensure work/life harmony). Some benefits will need to grow/mature as the company grows (e.g. supplemental life insurance isn't as cost efficient as my previous company).

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Braze Response
6y
Thanks so much for taking the time to share your wonderful experience with Braze - we totally agree and are grateful for your feedback and your contribution!

Explore other reviews about Braze

5.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Phenomenal company culture, unlimited PTO actually encouraged, solid onboarding structure, great pay, incredible benefits especially for parents.

Cons

Extremely diverse tech stack that can be difficult to master. CSM roles involve significant strategic guidance beyond normal role expectations. Workload can vary significantly based on which clients you receive.

2.0
12 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

6
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