Braze - Account Executive Braze Employee Review

5.0
22 May 2019
Recommend
CEO approval
Business outlook

Pros

I started pretty entry level at what was then Appboy but is now Braze... Through some hard work and with the help of mentors at a few spots throughout the company, I'm in what I'd consider to be my "dream role." I'm not sure if it's the company size or the people, but I really appreciate how anybody and everybody here has relationships with other regardless of position or team. I see myself being here a good long time. As a salesperson, it's good to be able to back up what you're trying to sell with the actual tech and customer references. It's always felt like we've been punching above our weight class, and lo and behold, we reach that next level a few months down the line. I've referred maybe 5 people in now and a lot of the org has been built off of high quality referrals, meaning new folks don't require that much ramp.

Cons

There are always cons. I, like all other salespeople, want more leads and better communication with marketing. We've got a new CMO so I'm optimistic. We're getting super cramped in the NYC office, but there's a new one coming end of month, so I'm hoping it's nice! I personally like a startup vibe - it's cozy, friendly, and scrappy. While that's in the roots of many people who have been here since the beginning, it's definitely not a startup anymore so if you're looking for a fun place to kick back this probably ain't it.

Explore other reviews about Braze

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, smart people, interesting work

Cons

No major cons to speak of

2.0
12 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

4
See reviews by: Helpful|Rating|Date|All