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      Braze

      Engaged employer

      Braze reviews

      Don't work on the marketing team - Marketing Braze Employee Review

      2.0
      2 Jul 2019
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      - Free lunch - The smartest, most amazing coworkers I've ever had - Great company parties and outings - Pretty good benefits - Product is really good, and the company will be successful.

      Cons

      - Good work is never acknowledged, only when something goes wrong are you called out. - Paid way below market value, and when trying to negotiate was just shut down and told I can leave if I want to. - Leaders on the team say they trust your opinion and knowledge, but then disregard suggestions and do what they want - Senior leaders on team are huge blockers in getting work out. They pressure you for deadlines and then take weeks to approve, or change everything last minute. - Leadership treats team like they are stupid and can't do anything, not only does it ruin morale, but it makes all of our jobs more difficult. - The managers discouraged us as individual contributors from working directly with each other and instead going through them - Senior leadership have no sense of how hard our whole team works and how long it takes us to get things done. - Managers go above our heads to plan for things and then just throw us in and expect us to know exactly what's going on and to pick up where they left off - Senior leader on the team who has called an intern "the b word" to her face, has made racist comments, puts everyone down every chance, and HR ignores. - There was almost 100% turnover on the marketing team in my 2 years there, and more people have left since.

      avatar
      Braze Response
      6y
      Thank you for providing feedback about your experience at Braze. You indicated you are a former employee on the marketing team. That team has evolved and transformed in the last few months and that did include turnover. We view this as positive turnover, as the people leaving from this team either left for new career opportunities or simply weren’t the right fit for Braze. In May we brought on a new CMO who has tremendous leadership experience and has taken companies public. She has already brought in additional strong leaders to round out the team. We are thrilled to report that the team is now stronger than ever and positioned well for success - we are already seeing the results. Regarding compensation, we work with outside partners to ensure we pay fair market value and offer generous equity packages for all full-time employees. If we didn’t, we wouldn’t have been named as one of the Best Places to Work in 2019 by Inc. Magazine. Braze also has a strong culture of recognizing both individual contributors and also being an open and transparent company where anyone can work directly with others in the company, including c-levels. You also mentioned an issue that you felt HR ignored. We take ALL employee concerns very seriously and can assure you that our People team investigates and responds to all reported concerns promptly and appropriately. It’s important to note that sensitive and confidential matters can not be discussed publicly. The People team is well trained to handle any and all employee matters and did so with everything reported to them.

      Explore other reviews about Braze

      5.0
      5 Jun 2026
      Senior engineering manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture, smart people, interesting work

      Cons

      No major cons to speak of

      2.0
      12 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

      Cons

      Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

      4
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