Toxic Management Alert - Anonymous employee Braze Employee Review

1.0
18 Jun 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They offer good benefits and salaries

Cons

Poor commercial leadership. Specific individual's micromanaging and toxic behavior has created a hostile work environment where bullying is normalized. Despite numerous complaints from colleagues, the company has failed to address the issue, leading to the departure of talented individuals. It's important for potential employees to be aware of this toxic management experience that contradicts the company's values and culture. I would not recommend the Singapore office as place to work because of this.

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Braze Response
2y
Hi there, Thank you for sharing your feedback with us! While we’re glad to hear you appreciated our compensation and benefits, we’d like to address your comments on work culture. As you mentioned, our culture is built on mutual respect and one of our six key values is ‘Be a Human’, which is fundamentally about kindness and integrity. We expect everyone at Braze to share our values and treat everyone with respect, and we have no tolerance for bullying. We’re deeply sorry if that hasn’t been your experience. We are taking your feedback seriously and are passing it on to our People team. For further feedback or questions, you can reach out to us via TalentReviews@Braze.com.

Explore other reviews about Braze

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, smart people, interesting work

Cons

No major cons to speak of

2.0
12 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

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