Toxic Sales Org and Political Landscape - Senior Account Executive Braze Employee Review

1.0
26 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Money can be made if you are good at navigating the political landscape

Cons

You will be bullied by sales leaders and told that everything is your fault when in reality Braze is overpriced and overly complicated for SMB and Scale customers. My last 4 months at Braze I was crying daily and being told everything was my fault. Just like my colleagues, sales management was looking for reasons to fire me. I beat the PIP I was put on and I was still fired a month later. All this while a rep in our SMB segment was handed 3 six figure contracts via inbound. This is the worst sales environment I have ever been in during my 9 years of tech sales, and I worked here as a young BDR years ago. My hair was falling out by the end of my time here and as I watched my co workers get silently fired one by one.

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Braze Response
1y
Hi there, Thank you for the time you took to share your experience with us. We assure you that we take your comments very seriously. We want everyone at Braze to enjoy a workplace built on integrity, kindness and fairness, and have no tolerance for any behavior that steers from that, so we are truly sorry to hear about your experience. We can assure you that no decision regarding employee termination is taken lightly at Braze. We strive to ensure fair treatment for all employees, regardless of individual circumstances or location, and follow strict processes that include alignment with managers, People Business Partners, legal counsel, and Braze leadership. We’d love to understand more about your experience so we can learn from it – if you’d like, please reach out to us via TalentReviews@Braze.com.

Explore other reviews about Braze

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, smart people, interesting work

Cons

No major cons to speak of

2.0
12 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

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