Pros
Great, high-quality training modules and other products. Perfect for anyone who shares a last name with the CEO or a small handful of others.
Cons
Insular, with high-nepotism. They don't like outside ideas or anything that challenges what they think is the right thing to do. Nobody has ANY outside experience so people are doing jobs they have no qualifications to do resulting in shoddy, poor-quality work. Instead of being open to learning how to do things properly to ensure a high-quality outcome that meets company goals, feelings get hurt and they ice you out (as another reviewer mentioned). For instance, they literally have zero data on their customers, clients or anything that would give them basic insight into their audience, and when it was brought up, they didn't want to hear it (some even felt personally offended, as if they were being blamed for something. It doesn't really make much sense). I have never worked with such a sensitive group of people. This is a business, folks, not high school. My advice to job seekers: do NOT work for a company that claims to be a "family." They are NOT your family, they pay your bills.