Don’t do it - Customer Service Brenntag Employee Review

2.0
18 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Coworkers are great people. Customer service week is nice.

Cons

Management is severely lacking and refuses to take accountability for anything. Customer service is constantly put under the fire and asked why things happened that weren't their fault to begin with. You can expect a high level of favoritism and nepotism. Old school management that’s trying to be new age and progressive but it doesn’t work. Refuses to let us work from home at all with no good reason as to why. I could keep going but I wont. I think you get the idea.

Explore other reviews about Brenntag

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, decent pay, great team

Cons

Not always the best communication among different teams

1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

When I was able to finally put in my two weeks.

Cons

I could barely afford groceries on their salary. Terrible upper management, that sat around stroking their own egos and solving not one issue for the team. Upper management bullying. Was told for the first 6 months of working there that we were awful. Worked 12 hour days the first weeks in without one thank you. Gaslighting on a level I have never experienced. Zero opportunity for advancement. Would tell us no overtime for months, then pull us in the office and ask why we were not utilizing all the overtime we were allowed to use.

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