2.0
22 Aug 2023
Former employee, more than 1 year
London, England
Recommend
CEO approval
Business outlook
Pros
Good hourly pay in comparison to other hospitality and retail companies.
Cons
- Managers at the Waterloo branch are rude and sexist. They will clearly pick favourites (usually a boy), and if you're not a favourite, they will be rude to you. - Employees eat customers' food before bringing it to their table. I informed a manager of this; he couldn't have cared less. I was then informed that this manager also ate customers' food before bringing it to their table, so it makes sense why he didn't care. - They claim that they care for well-being, but staff only get a 30-minute break during a 10-hour shift. By the end of my shifts, I would usually be above 30,000 steps and be exhausted by the end of the day.