Don't Apply Here! - Anonymous employee Brightspeed Employee Review

1.0
3 Mar 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay and working remote

Cons

Worst mistake in my life was accepting their job offer. Fake leadership. Incompetent managers. No culture at all. Start up hell. You work with a team that doesn’t know how to do things. Ask someone from another team for help, and they don’t help you. Ask for help who’s outsourced from another country or from the prior company, and the frustration without any help continues. In larger meetings, they’ll sugar coat everything and inflate numbers, and say everything is great. Don’t fall for it. Bad customer reviews everywhere. Hard to feel a sense of pride when customers hate this company. Stay away and look elsewhere. Avoid working here. If you get a job offer, don’t accept it; you’ll be grateful.

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Brightspeed Response
3y
Thank you for taking the time to share your feedback about working at Brightspeed. We encourage you to share your concerns with your manager or our HR department so that we can learn more about your experiences and work with you to help problem-solve. Our goal is for your time working at Brightspeed to be meaningful and rewarding. We hope to hear from you soon.

Explore other reviews about Brightspeed

5.0
31 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Solid benefits, great time off, fantastic manager, tons of growth opportunities, and aggressive committment to development

Cons

Extremely fast growth can create some bumps along the way

2.0
10 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The few Managers that care about their employees

Cons

Morale at all time low, along with a very anxious culture. "Leadership" with no leadership skills, no processes in place, firedrills. Lack of listening to employees that have ways to win. Too many 'yes' folks and not enough, 'is this right for employees and the business' folks. People in higher up positions that shouldn't be. Complete and total lack of accountability on upper managements part. Everything is shoveled down to others with demands to work weekends and be on call 24/7/365. Unrealistic goals constantly set that make no logical sense - the data even shows this. No raises, no bonuses (except for management, maybe) due to poor 'leadership' over past years. New 'leadership' is operation based, so anyone doing any actual work is now drowning in reports that get looked at once then they change their mind about what they want. Utterly ridiculous and shameful.

4
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