Air/Ocean Specialist - Customs Analyst Buckland Employee Review

3.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Kind people, there if you need help or don’t know how to do something. Benefits are okay - the packages aren’t the best but they have options which is nice. 2 of the package types the costs are covered but they force you to get STD coverage that you have to pay. Remote work.

Cons

Work balance between team members is not even. If someone leaves they dump all of their accounts on you and work very slowly to get a new employee hired if they even do at all. Pay for this industry is low to begin with - they are good to negotiate with during hiring which is good but I have never seen a raise or bonus. They will not match your previous employers vacation time. Other brokers offer minimum 3 weeks vacation.

Explore other reviews about Buckland

5.0
9 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Leadership cares Remote work Flexible hours Excellent benefits

Cons

lots of work and pressure on team

5.0
24 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Family oriented, great benefits, flexible, caring. I have worked here for many years and in those years I have learned very quickly that this is my second family. Buckland has been there for me through some of the worst times in my life and they were always understanding and flexible to my needs. I have always been encouraged to grow here and have always had help when I needed it. Through the hard times, I have learned that Buckland will ALWAYS make things right. Even if it doesn't happen right away it always happens. So, if times are challenging, there is always a light at the end of the tunnel.

Cons

All companies have some cons. I would say Buckland's only con in my eyes is that sometimes changes that would benefit the staff take a little bit longer to roll out than desired. I do know that big changes sometimes take time to make happen, but maybe just a little communication with updates along the way would make the wait a little less nail biting. :)

1
avatar
Buckland Response
8mo
Thank you for your thoughtful review and for being such a valued part of the Buckland team. We appreciate your feedback on communication and are working to improve how we share updates during times of change.
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