You can't make a silk purse out of a sow's ear - Product Designer Buildertrend Employee Review

1.0
8 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Positive things and Buildertrend are like oil and water.

Cons

The design department is struggling with a lot of turn over, due to both people quitting because they simply can’t take working in a psychologically unsafe environment a second longer, or being fired for when they have the courage to speak up. I want to make it VERY clear that design leadership is the specific reason for the lack of psychological safety. Up until the very end, I was nervous about giving feedback even when there were no repercussions because the culture is set up to make you fearful. Feedback at BT is an escalator descending from one level to the next below… you’ll never find one you can ride up. If you somehow do, it’ll stop a few seconds in and jolt you to the floor where you’ll be put in your place and have your abilities questioned until you’re pushed out. It took me several weeks to get to a place where I felt confident as a designer again because I was made to feel lesser than by leaders that should have been helping me grow. All it takes to succeed at Buildertrend is a buddy to get you in and a buddy to keep promoting you (if you come in at a high level in the first place). If you do make the mistake of going to work here, ask for a dictionary specific to your role… you won’t see the words promotion, raise, support, or empowerment. Speaking of raises, I’ll tell you exactly why you will never get one: the company culture has established that to meet the requirements of your role, you MUST go above and beyond. However, there are zero job descriptions that define expectations so everything is arbitrary and you’ll probably just be caught off guard when you mess up. Please just don’t waste your time here. There’s plenty of other fish in the product design sea.

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Buildertrend Response
1y
Thank you for your feedback. We are always looking for ways to improve and your review will assist us with that. If you'd like to discuss your experience further please reach out to talent@buildertrend.com.

Explore other reviews about Buildertrend

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

This department is great. Everyone I work with is knowledgeable and self-sufficient. We are trusted to get our work done and there is a lot of flexibility. Pay is decent. I have had some bad jobs in accounting/finance and this is probably my favorite job I have had.

Cons

Other departments seem to have their own issues. We are siloed from those issues so I can't speak to them.

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Buildertrend Response
2w
Thank you for your terrific review! We're thrilled to learn this is your favorite job you've ever had. We work to create a culture where everyone can be who they are and love what they do. We'd love to learn more about your experience. If you have additional feedback, please email us at talent@buildertrend.com
1.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

None, a bunch of frat bros who put you down any chance they get.

Cons

I worked here for over two years, and it was a frustrating and, at times, uncomfortable professional experience. I often felt that my contributions were overlooked, and it was difficult to feel fully respected or included in conversations and decision-making. The workplace culture was one of the biggest challenges. I regularly observed gossip and unprofessional communication, and advancement did not appear to follow a clear, performance-based structure. From what I experienced, promotions seemed more closely tied to internal relationships than to measurable results, which made growth feel uncertain and inconsistent. There were also moments that I found inappropriate in a professional setting. I personally overheard a manager make a comment about wanting someone on a team based on appearance, which raised concerns for me about workplace standards. In addition, repeated day-to-day interactions sometimes felt dismissive or discouraging, and over time that created a work environment that was difficult to feel comfortable in. Leadership often felt disconnected from the day-to-day employee experience, and expectations around performance and quotas were, in my experience, difficult to meet in a sustainable way. This added pressure without a clear sense of support or alignment. This reflects my personal experience, but I would strongly encourage anyone considering a role here to ask detailed questions about team culture, communication style, and growth opportunities to determine if it aligns with what they’re looking for.

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Buildertrend Response
1mo
Thank you for taking the time to share your honest feedback. We're sorry to learn your time with Buildertrend wasn't a happy one. We're committed to creating a welcoming workplace where everyone feels respected so we'd love to learn more about your experience. Please email us at talent@buildertrend.com if you'd like to share more.
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