The reviews you see here are correct and having just recently departed I know there is an internal effort from the People team to pad the results with "good reviews," but don't let them fool you. Built has four different product lines. One of them produces revenue, that's not hyperbole- only one. Two of them are new-ish to the market (2-3 years) and have never taken off due to weak features and underwhelming efforts to create better offerings. What has been offered is buggy, too simple or just poorly imagined. They make no money. New white men have been brought in (there are so many white men who arrive with gusto) to fix/rebuild/reimagine, but Chase or whoever, eventually has their way of deflating ideas and egos and excitement and the smaller teams are collateral. With morale at an all-time low, the company changed the all-company voice surveys to no longer be anonymous, effectively quieting any real feedback from being delivered. Regardless, when the surveys showed we all rated "flexibility" as the only positive aspect of Built, they turned around in just a matter of weeks and asked us to return to the office. Don't pretend you have a culture any different from an old-school office, you just have good branding and hipster coffee.