Do not take this role !! - Client Operations Lead (COL) Businessolver Employee Review

1.0
9 Oct 2020
Recommend
CEO approval
Business outlook

Pros

None !!! Run as fast as you can .

Cons

Where do I start . You are not a leader , rather an individual contributor, get ready to resolve member level issues , debug files and system errors , set up system configuration for messaging and employee communications . You are a dumping ground , the recruiting team is a lot like a sales team . This company promotes empathy and culture , however it’s all fluff . You can work 15 hour days back to back and still get called out for things not getting done when you’re only one human . You’re not leading a team but you are working through a ticket based system to get work done . Get ready to be the throat you choke with clients because you’re the only one showing your face .

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Businessolver Response
5y
Thank you for your feedback and I am sorry for your experience. I would like to understand in more detail/context if you are willing to share. I can be reached at mklipfel@businessolver.com

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5.0
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CEO approval
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Pros

Supportive team environment with colleagues who are willing to collaborate and help each other succeed

Cons

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3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great people and great product

Cons

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