ALL HAIL CY WAKEMAN! Leader! - Member Service Representative Businessolver Employee Review

LMBF, I didn't know a lot about health insurance in general but assumed BS would teach me. It was more about calls and less about health insurance. I knew nothing about FSA/HSA cards before I got hired and they basically threw me, and all of us, to the fire about understanding it after one 1-hr training class. I didn't get an additional class on it till literally on my last day, a year and half later. It's like being trained to build a dog house and the caller asks you to build them a 4-story mansion with a pool. They literally just throw you into the fire and everyone else and hope you'll all get by (with the crap slogans and Cy Wakeman cult analogies). They don't care about you and it doesn't bother them as they see the turnover as normal. Go into construction.