Great Non-Profit - Anonymous employee CAP Agency Employee Review

5.0
19 Jun 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great co workers, awesome work life balance and flexibility. The great thing about this organization is the ability to positively impact the community and help those in need. There is a great management team in place and most are dedicated to making it a better place to work.

Cons

Agency could improve communication and work better as a team among departments.

Explore other reviews about CAP Agency

5.0
19 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Cares about the staff and customers that they are serving

Cons

Things can change, depending on what situation changes.

1.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Typically working with people who care about helping people

Cons

Management effectiveness is a significant concern. Team supervision often feels limited, with supervisors appearing disengaged during conversations and not fully addressing employee concerns or providing actionable feedback. There are ongoing issues related to file audits, including inconsistent follow-through and a lack of clear accountability. Workplace safety is another serious concern. There appears to be a lack of clearly defined and consistently enforced safety policies, along with insufficient responsiveness to legitimate safety concerns raised by both staff and clients. This creates uncertainty around whether appropriate measures are in place to ensure a safe and supportive environment. Compensation growth opportunities are limited, with increases primarily tied to cost-of-living adjustments rather than performance. The benefits package may be sufficient for individuals with minimal healthcare needs but can be inadequate for employees with dependents. Additionally, there are concerns about whether internal processes are consistently aligned with the standards and expectations set by grantors and funding sources.

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