Great people, poor IT leadership - IT Developer/Engineer CHG Healthcare Employee Review

2.0
12 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Low expectations and low stress. Great people and a relaxed environment. A lot of perks commensurate with many of the IT companies in the valley. Decent work life balance. Most of the managers are very chill and they try and have a lot of fun. They do a few different activities (most often it is a movie for team activities). Scott Beck is a great CEO and very approachable. I truly believe he is passionate about the culture of CHG I just don't think IT leaders know how to practice it.

Cons

Leadership in IT is all talk. They don't value the opinions or the ideas of the front line people and even some of the managers. VP's and Directors run the show in a manner that drives technical debt and creates workaround after workaround. This place suffers from Silver Bullet Syndrome worse than any place I have worked. Consultants have a bigger voice that employees and it creates a very frustrating place to work if you are an innovative type. We have lost some amazing talent and we are losing the most talented architect I have ever worked with simply because management will not get out of their own way. Because of this lack of belief in their own people it drives management to look outside to hire new people to solve all the problems, then they squash every idea the new person has. This is something that is discussed often within the teams.

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CHG Healthcare Response
7y
We're sorry to hear you feel like you aren't being heard. I'll pass along your concerns to our IT leadership team. We hope you put your concerns in our recent Employee Experience Survey, if not, please reach out to our VP of talent management Kerry Norman at (801) 930-4378 if you feel comfortable talking further about your feedback.

Explore other reviews about CHG Healthcare

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

CHG sincerely cares about people. I love working here and feel that my leaders always have my back. I'm also proud of the positive difference we're making in the world. In addition to supporting the healthcare system, we help send medical providers on mission trips around the world.

Cons

Not much to mention here. Wish we had more sabbaticals offered. Better 401(k) match would be appreciated, as well.

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CHG Healthcare Response
1mo
Thank you for your review. We always want our leaders to embody our core value of putting people first, and we’re glad to hear about your positive experience. We invite you to provide more detailed feedback. Your confidentiality is assured via this anonymous link: https://bit.ly/chgfeedback
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Ability to work from home. OK pay. Mostly great people to work with.

Cons

Used to be a company that never laid people off. Now it seems that every month, some group has layoffs. We are being told that AI won't replace any people, yet people are being laid off and not replaced. Promotions from within are rare. VPs are hired from outside the company. Culture has changed. Bad behavior is tolerated if that person gives good results for the bottom line. Leaders can push to have people in other departments demoted or fired. Many leaders only pay lip service to Work/Life balance. I often take my computer with me on my days off so I can jump on and take care of things. I frequently answer emails and phone calls on days off. Lots of pressure to come into the office to work, even if the rest of your team isn't there. Messaging from management is confusing. We are told that CHG is gaining market share in a difficult market and then told that CHG isn't meeting its goals, so raises will be very small and the bonuses won't be that great. But somehow CHG is doing really well. Skip level 1:1 are a waste of time. I've figured out that if I just get whoever I'm talking to talking about their stuff, I don't actually have to say anything. If I do manage to bring up a concern or ask a question, I'm told that I'm making an interesting point, but I don't get any further information or answers. Basically, CHG has become just like any other corporation.

2
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CHG Healthcare Response
1mo
Thank you for sharing your feedback. Your experience at CHG is important to us, and we work hard to ensure you feel our core values in practice. To delve deeper into your concerns and drive positive change, we invite you to share additional feedback anonymously via this link:https://bit.ly/chgfeedback
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