AR Specialist - AR Specialist CHMB Employee Review

1.0
23 Oct 2017
Recommend
CEO approval
Business outlook

Pros

The biggest perk is being able to work form home. However, I strongly believe this is the reason employees are underpaid and overworked. Your schedule can be flexible but it depends on your manager and location of your client. The company provides food on occasion. However, most employees work from home and do not get to enjoy these perks.

Cons

Unrealistic workload. You're given a HUGE workload and expected to complete everything without any excuses, even if the system is down which happens almost every week. Although you're able to work from home, some positions require that you work from the office once per week to mail claims, print, etc. Parking is very limited & there are very few computers you're able to work from. You can only work from a "hoteling" desk and even if there's a completely vacant desk, the cords are removed which makes the desks useless. No holiday bonuses are given except for a turkey coupon for Thanksgiving. The company offers random gift card raffles that only benefit a few employees. I would NOT recommend working for this company unless working from home is important to you.

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CHMB Response
8y
Thank you so much for your feedback! We are listening and we are striving to improve our current practices in order to make CHMB the best place to work. To be fully transparent, we have opened 2 new offices in Texas and Florida this year, and are planning on opening a 3rd new office in Wildomar, CA this summer to try and alleviate the overcrowding in the Escondido office (since a lot of Escondido employees actually live in the Temecula area). We have ramped up hiring for all of our offices over the past few months to spread the workload more evenly between employees with the hope that we can create a more positive environment free from unnecessary stress. The job of an AR Specialist is stressful enough and we appreciate what our AR team brings to the company because we truly wouldn't be in business without you. As far as pay goes, we strive to stay fair to internal equity to make sure that everyone is paid fairly based on their experience, education, certifications, etc. We also pay attention to current market rates for each position based on location and skills as well. Due to the fact that we are growing, we unfortunately cannot afford to pay top dollar at the moment due to a strict budget, but we are trying to make up for it by encouraging internal promotions, holding company events, and giving out referral bonuses as well as bonuses for helping to train new employees. If you have any questions or concerns, please do not hesitate to reach out to me at JBlume@CHMBInc.com. I would be happy to help you.

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Pros

Good benefits, nice corporate culture

Cons

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2.0
5 Feb 2019
Recommend
CEO approval
Business outlook

Pros

There are not many good things I can say about this employer but during the time I was there other than it seemed promising at times but nothing really panned out the way one would expect.

Cons

Things changed from day to day and week to week and I never really felt like I was part of the team. I was told that I was doing well when I asked but I wasn't ever given feedback without asking for it and the responses I received were always vague at best. I was managed by a different person ever couple of months and the clients that I was responsible for changed constantly. As soon as I started to feel comfortable with the team and clients I was managing, senior staff would change it and I'd have to start all over from scratch trying to learn about client and personnel needs. Looking back, I never had a chance at succeeding in this organization and I felt that few others did either. When things went wrong, everyone cared as much about who caused the problem as they did fixing it. If a client had an issue with someone, the immediate response was to change the person handling that client and/or task. I also reported to more than 4 people in less than a year so management never knew their people well enough to know if they were good or not.

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