Operations Manager - Anonymous employee CORT Employee Review

2.0
22 Jul 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits and competitive pay. Monday-Friday work week. Great people and a long tenured group of employees that work very hard. Very proactive approach to workplace safety.

Cons

The most stressful place I have ever worked. Day-to-day operations are consistently understaffed, creating overload for warehouse operations. Their approach to staffing is to, "get the most out of every employee". While I agree with that approach to a certain point, this place will suck the life right out of you. Cort attempts to implement process improvements and technological advancements with intentions to improve efficiency, enhance the customer experience and reduce operating costs, but fails to adapt these policies or processes to the size and unique differences of each district. This one size fits all mentality, combined with new technologies that are implemented before they are proven to actually work, creates extra work, longer work hours, decreased efficiency, high stress and low employee moral. The time spent trying to force new processes to work (that actually don't) offsets all if not more efficiency that they hoped to gain. There's no work/life balance for an operations manager. Expect a 60+ hour work week and weekends spent in (physical and mental) recovery mode.

Explore other reviews about CORT

5.0
23 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Physical and fast pace time goes by quickly

Cons

Sometimes over staffed durning shift so 8 hr job takes 3 hours

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

The furniture made is often of good quality

Cons

At the Las Vegas corporate office, there is often allot of unprofessional and unethical behavior exhibited by some staff. Allot of management lie, many do not follow up on anything and they use punitive punishment against people who make complaints that they don't like. I was subject to puerile attempts at harassment for complaining about issues that were straight down the line black and white as being not workplace appropriate. They were dishonest about career progression opportunities and timeframes Their onsite HR is ineffective , they do not attempt to fairly arbitrate any dispute or enforce minimal standards of professional workplace norms; they often regurgitate and parrot whatever management advises. In the corporate office some managers behaved in a manner more appropriate to a playground than a corporate office. I had issues where confidential complaints I made were verbally told to the people being complained about; meetings were sometimes deliberately held where the complainee was able to hear what was being said. Las Vegas office has a culture of entrenched cronyism. There was also an absurd level of PC surveillance and remote monitoring, resulting in files getting mixed up and needed workplace apps not working or breaking down. Epithets; aggressive and unhelpful staff; some staff regularly engaged in obnoxious workplace behaviors because it was tolerated and at times encouraged. If you opt to work here, expect a very low bar as the norms of proprietary; and ethicality are barely existent.

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