Call Center Woes - Energy Advisor CPS Energy Employee Review

Great for learning how to work in an office setting. Site visits were really cool. Intern events were fun. Worked on projects with the communication engineering team that genuinely helped them.

The communication engineering department is a little understaffed, they need a few more engineers.

Decent Government style benefits, on site cafeteria, volunteer events

I hate to say it, but the organization is going downhill. Employee morale is low in many departments. Working from home opportunities are becoming rare pushing talent elsewhere. Benefits are getting worse by the year. Leaders are micromanaging and the pressure is starting from the top. This is the first time I’ve considered leaving the organization since I’ve been here about few years. I really thought I wanted to retire here, but they are no longer investing in employee well being. They are simply worried about how the view is.