Low pay, toxic culture, and genuine relief that I am no longer an employee there - Client Service Representative CSC Employee Review

2.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. Hybrid schedule (3 days in office, 2 at home) is nice for people who want to switch up the days they go into the office / work from home.

Cons

Terrible work-life balance! Overtime is optional, but managers try to guilt-trip you into working OT. The raise they offered was laughable, and I wasn't the only one who was insulted by it. Management is incredibly petty. I also sat through many conversations, started by a leader, surrounding politics and religion. If you're in the annual reports department, it is incredibly difficult to get out. I saw many people try to get into other departments only to be blocked each time. If you're in a satellite office, they will forget about you! They only care about the DE offices.

Explore other reviews about CSC

5.0
26 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Hard work acknowledged and rewarded with promotions. Genuinely nice team focused on being the best

Cons

Work life balance can be rough during reporting periods but it’s that way anywhere and still better then working in tax

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CSC Response
9mo
Thank you for sharing your experience and for your continued contributions over the years. We’re glad to hear that your growth and hard work have been recognized and that you’ve found support in your team. We appreciate your feedback on work-life balance during reporting periods and your thoughtful suggestion about communication. Insight like this helps us continue improving the employee experience.
4.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Managers are very relaxed and allow you to have a great deal of autonomy and flexibility in your schedule and workload. There are no specific sales quotes that you have to meet. It’s a great place to get your feet wet and start with a very large company. I learned all the basics of sales here in a very relaxed environment with a lot of very smart accomplished people. Lots of inbound warm leads that close but are small.

Cons

The base pay is very low only 35,000 this is for most sales roles at CSC. After 10 years, I think it goes up to 45,000 so you pretty much are working for your commission only because your base pay check is only gonna be $955 after tax. The only issue is that an E recording the commissions build so slowly it takes an extremely long time to get that book going monthly for yourself. And even once it’s stacked up, the base pay is so low that your first paycheck of the month is only $1000. I was not able to live off of that until the end of the month when I got my base pay with commission.

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