Thoughts from a remote worker - Anonymous employee CT Employee Review

Thank you for the feedback. We put a great deal of effort into continuous improvement and are definitely willing to put aside our preconceived notions of how things can be done if our team members have constructive criticism that could lead to greater efficiency or outcomes for our clients. I can also appreciate the feedback on our need to get better at seeing beyond the hours as a benchmark of performance. We've revamped many objective KPIs so they provide a clearer picture of who is succeeding and who can improve. Part of our goal there is to make hours of secondary importance in performance evaluations. Thanks again. Jordan B. President and COO