Be very Careful with this company - Level 1 Help Desk Technician CTMS (Ohio) Employee Review

we are nimble and agile in our environment, high stress at times as with any technical job but overall, seemingly great attitude towards employees. very diverse company.

sometimes hours can get long when there are emergencies.

Team members are kind and collaborative. Flexibility when personal situations come up. Exposure to many different aspects of the business—great for learning.

Turnover is higher than average, which can put extra pressure on remaining staff. Roles are stretched across multiple functions, which can be overwhelming without additional resources. Leadership communication could be clearer and more consistent.