Pros
Can be a great environment, with the animals, interactions with guests thrilled to be there, unforgettable moments connecting you to the great work of zoo conservation
Cons
Culture gone toxic. Due to leadership changes in the last several years, there is cross departmental lack of trust, fear of failure, no room to make mistakes and learn, micromanaging and constantly adapting to a breakneck speed of changes and emergencies. Horrible work life balance due to seven day operations, lack of proper staffing, and leadership contacting direct reports on days off and outside of work hours. Anything and everything can and will happen, frontline staff are expected to bear the burden of these situations with minimal training and no growth, development or competitive compensation is offered.