Almost as Bad as a Sourcing Contract - Applications Developer Call Box Employee Review

1.0
1 May 2020
Recommend
CEO approval
Business outlook

Pros

You learn fast. Diverse tech stack. Agile-ish development methodologies. They hire some really awesome people to work with.

Cons

CEO makes all major IT decisions. Including what languages the team uses. CEO also uses whatever backdoors he can find to push database and code changes. Some of the most important parts of agile development are glossed over(such as scoping task length to the individual). No senior developers. No testing. Constantly finding a way to fight QA. Documentation is a quite poor, and noone is around anymore to share tribal knowledge. Management ignores your attempts to"urgently pursue growth" if it doesn't fight their current fire. Over 7 months straight of Breakfix/Ticket work. The main language is the incredibly obscure Adobe ColdFusion. On an old version. At a SaaS company. The developer churn is unreal. As of this post there is 1 developer that has been there longer than a year. The pay (45k/yr starting) is worse than a sourcing agency. And you don't get to do any major development for 6-8 months and you have to train yourself. The CEO believes breakfix doesn't generate any value. Which you will do for a long time. The product is incredibly broken most of the time in some capacity. Hilarious lack of diversity in the company outside of Hackerfarm (dev+IT). You are scheduled for 9.5-10 hour days, but get vacation for 8. And the vacation policy is horrific. You will get burnt out. Private company that is owned by an incredibly wealthy business, wants to operate with as little overhead as possible and have a small team. Lays off 60% of its staff.

Explore other reviews about Call Box

5.0
8 Aug 2024
Recommend
CEO approval
Business outlook

Pros

-Team mates are awesome -Clients are professional to deal with

Cons

Nothing immediately comes to mind that I can think of

1.0
9 Dec 2025
Recommend
CEO approval
Business outlook

Pros

None come to mind honestly

Cons

Small "start-up" like company. They will start your interview process out saying salary starts at $60K then send you an offer with a regular salary of $42K and if you hit all metrics you may make $54K for the year. Leadership here is a joke. It mostly consists of unqualified individuals who have surprisingly stuck with the company longer than most folks. Almost everyone is new and there is constant turnover. In the 6 months I was there they got rid of multiple people without reason. They also pay you very little but expect you to work in their office 5 days a week. The benefits are essentially non-existent. You get access to their health insurance after a few months but they do not provide anything besides high deductible plans. The company falls extremely behind in this industry and most of the customers hate the product. We were constantly faced with fire drills due to customers threatening to cancel the product on a daily basis. The company survives off of having contracts with one big dealership group (which the owners are involved in) if that gives you an idea of what goes on here. If you value your career and having actual benefits at work besides breakfast tacos, then stay away from this place and go elsewhere.

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