Don't work here!!! - Team Lead Call Experts Employee Review

1.0
4 Aug 2017
Recommend
CEO approval
Business outlook

Pros

The people that were not in corporate that I worked with were always enjoyable

Cons

When this company bought the NJ location I had high hopes and when offered the promotion for team lead I gladly took the position. Little did I know the nightmare that would come with it. This company is not for career growth and the pay is a joke. Breaks of any kind are frowned upon but no food was allowed in your workstation either. Not to mention if you make an error or don't follow an updated rule that you may not even be aware of your already low pay will be cut. The company also regulates bathroom breaks no more than 3 minutes or it's a mark against you. Even if you get approved time off the company will act like it never happened and mark it against you. The work piles up and no extra compensation or acknowledgement of completing the work. The only good part of working here were the other people I worked with that was until we were no longer allowed to speak to other people between calls. Unless your a masochist you will not enjoy it here. I still feel bad for people that are still employed here. I could go on and on but unless you are desperate for a job and have no other options do not work here!!!!

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Call Experts Response
7y
We are very sorry you had a negative experience. The above does not contain actual policies or regulations. Each item above is a miscommunication. We are very sorry you had that impression as we would have liked to explain any concern and ask for your help, as a Team Leader in the company, to resolve and improve the impression. We wish you the best of luck in your new job and hope you will reconsider your experience with the company. Thank you again for the feedback and for your time with us.

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