Poor management and non existent HR support - Team Leader Calor Gas Employee Review

1.0
21 May 2024
Recommend
CEO approval
Business outlook

Pros

The only pro in the end was the few remaining long timers. Everything else was negative

Cons

Poor management whilst having to manage my manager. Lack of training me in a management position (first time in a management role). Lied to on a number of occasions by my manager even though consistently tood for first 6 months was doing a fantastic job. Following two bouts of sickness with stress and anxiety, the so called "HR" team have no morals or empathy. Completely dismissed all my reports of stress and issues with my manager. The HR department are quick enough to enforce HR policies when it suits them but do abide by policies such as the greiviance policy. I believe its 5 working days to arrange a meeting which in my circumstances never happened. Literally had no option but to stay on sick leave until redundancy was offered. Could have been resolved by placing me in another part of the business but again HR failed to assist and deal with root cause. Calor should be ashamed of how they treat their employees. Also its really not that difficult to deliver gas to customers.

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Calor Gas Response
2y
Thank you for sharing your feedback about your experience at Calor. We appreciate your honesty and take your concerns seriously. We apologise if you felt unsupported during your time with us. Effective management is critical for colleague well-being and we strive to create a supportive and empathetic environment for all colleagues. We acknowledge that grievances should be handled promptly and transparently and we make every endeavour to do this. We are also committed to continuous improvement and take mental health and wellbeing issues seriously. Thank you for being part of the Calor team, and we wish you the best in your future endeavours

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Cons

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