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Cambridge University Press & Assessment

Engaged employer

Great workplace but lacks customer experience management - Head of Voice of the Customer Cambridge University Press & Assessment Employee Review

4.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work, good colleagues

Cons

There is no Customer Experience Management function.

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Cambridge University Press & Assessment Response
1w
Thank you so much for leaving your review for the Glassdoor community. Our colleagues are a connected, global community who make us the organisation we are. We do all we can to foster a supportive, inclusive, and productive workplace for all. To encourage connections among our colleagues, everyone has access to collaborative spaces in our offices and online.

Explore other reviews about Cambridge University Press & Assessment

5.0
1 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful team, a mission-driven company, opportunities for travel

Cons

Heavy workload and lower pay

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Cambridge University Press & Assessment Response
2mo
Thank you for leaving your feedback for the Glassdoor community. It matters to us that we are making a real difference to the learners, teachers, and researchers we serve, and we are proud to contribute to society through education, learning and research. Your feedback is extremely valuable to us in pursuing our organisation’s potential, so that you can pursue yours.
4.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

believe in work life balance

Cons

They don't always fill backfill positions

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Cambridge University Press & Assessment Response
3w
Thank you for taking the time to share your experience and insights with us, and with the Glassdoor community.
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