Got really bad, really quick - Brand Ambassador Canada Goose Employee Review

2.0
5 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Location is generally good and provide easy accessibility via transit to and from Yorkdale. You’ll trauma bond with your coworkers and some of them may turn into your closest friends.

Cons

Micromanaging: the managers visibly do absolutely nothing but expect you to do everything to make sales happen. Unrealistic goals: a lot of the goals that they bring to the store are outrageous, especially with the amount of traffic that they have coming in and the fact that a lot of of the people coming in are complaining about the current decline in quality of the product. Low pay: although the pay may seem better compared to a lot of retail jobs, it’s actually really bad when you compare it to other luxury retail stores (as CANADA GOOSE claims to be luxury), considering all the expectations and all the money that brand ambassadors are generating in sales. You’re literally getting paid dust to make millions with no extra incentive for it because the company is cheap and refuses to pay commission. Unqualified managers: the managers there don’t seem to know what they’re doing and seem not to have a qualifications for the position they’re holding. As a brand ambassador, I shouldn’t be teaching you, a manager, how to do your job but you’re getting paid more than me yet you’re still able to micromanage me even though I’m doing your job for you while doing my job. Zero room for growth

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Canada Goose Response
1y
Thank you for sharing your feedback. We understand your frustrations with micromanagement, unrealistic goals, compensation, and lack of growth opportunities. We’re committed to improving these areas by reassessing goal expectations, enhancing leadership training, and reviewing our compensation structure to ensure fairness. Your concerns are important to us, and we are actively working to create a more supportive and rewarding environment for all our employees. We appreciate your insights as they help us continue to improve. If there is anything further you would like to discuss, please reach out to our confidential HR inbox - hr@canadagoose.com

Explore other reviews about Canada Goose

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Incredible teams, positive work environment, a true sense of community, opportunities for growth, and great leadership.

Cons

Occasionally some unclear direction from management, but nothing significant.

5.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Friendly Managers Great Pay Co-workers are friendly too

Cons

Not many cons, it’s a good place to work at

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