Literally a joke of a job. Save yourself time - Captioning Assistant CapTel Employee Review

1.0
7 Apr 2018
Recommend
CEO approval
Business outlook

Pros

I guess the fact that you ACTUALLY have a job. And you’re indoor. You could be dead. I guess. Only doing this to reach the 20 word requirement.

Cons

Everything. It’s embarrassing to tell your friends how little you make here. Everything is terrible. Benefits, pay, “PTO,” and the actual job itself is terrible. It’s a shame grown people work here. HUGE TURNOVER RATE. Because everyone realizes it’s a shameful job.

Explore other reviews about CapTel

5.0
7 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Wonderful coworkers who are supportive. Comprehensive training. Understanding Management.

Cons

Metrics based performance. High call volume.

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Co-workers; schedule; location; not a job you take home with you; can read, draw, do puzzles, etc between calls

Cons

Micromanaged; not great pay; point system for call-ins/sick days; not good for your brain - years later my audio attention is terrible because of the skill of listening to the calls and captioning you have to learn to tune out what is being said and just caption on auto-pilot but then that leaks into other parts of your life like zoning out on conversations, movies, etc.

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