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Capital Credit Union

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Needs improvement bad - Anonymous employee Capital Credit Union Employee Review

3.0
4 Oct 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great coworkers (depending where you work) Decent work life balance (depending where you work and who is your supervisor) Employee education opportunities Some advancement opportunities Community involvement

Cons

Leadership problem include, Lack of accountability Poor communication Poor planning No transparency There have been several positions created that were outside hires and not offered to current employees to even apply. The organizational chart is wild. Executives, presidents, vice president, assistant vice presidents, directors. It feels like there’s 3 management members for 1 job. This leads to poor communication and decision making because nobody knows who is in charge. I could not tell you what half the management team does to improve the credit union or the employee experience but they have a lot of opinions about how front line and lower level staff can improve the experience.

Explore other reviews about Capital Credit Union

5.0
21 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Very welcoming company starting with the onboarding process. Very impressed by their social awareness and appreciation. Very progressive company overall.

Cons

Remote work is not an option. Lack of advancement within the department.

4.0
5 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Most coworkers are great and I enjoyed floating to see everyone

Cons

Pay is so-so and a bit understaffed at times

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