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Neutral experience - Customer Service Representative CaptionCall Employee Review

3.0
23 May 2021
Recommend
CEO approval
Business outlook

Pros

Decent salary for freshers Salary on time

Cons

Hectic work environment Lack of proper management

Explore other reviews about CaptionCall

5.0
6 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Create your own schedule Easy shift trades Easy to pick up extra shifts

Cons

Weekly testing stressful Hard to advance

3.0
28 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Job had great benefits for employees, fairly easy and straightforward

Cons

Very micromanaging - especially with time and schedule adherence. Very stressful with high call volume - only seconds between calls and still expected to do tasks in between.

1
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