Chew you up and spit you out. High promises with little results. - Field Service Technician CaptiveAire Employee Review

1.0
24 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Compensation was fair and benefits were average.

Cons

Training was too short for expected results. Not enough feed back from supervisors as far as performance is concerned. Very poor communication between supervisors and techs. Will terminate with no warning and give no reason. Not even HR can tell you why your being dismissed. Overall a very disappointing experience and a very disappointing company.

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CaptiveAire Response
7y
Thank you for your feedback. We regret that you were disappointed with our company. We regularly coach our managers to provide ongoing feedback to team members, but there are occasional times when we discern that our company is not a good fit for individuals and we encourage them to find success in other places. We continuously develop improvements to our training program for best results. Many of our training/process improvements have come from direct feedback from our team members, so we appreciate your comments. Additionally we provide supplemental training when requested (usually in a specific area of need).

Explore other reviews about CaptiveAire

5.0
22 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Good benefits and work schedule... no weekends - Many opportunities for career growth across the board - CaptiveAire continues to reinvest in their operations and staff year over year - Education & certification reimbursement program - Generally promotes within and provides in-house, on the job training - Monthly bonus for all employees - Free lunch every week for all employees - Safety and quality are the main focus

Cons

- No remote work is available

4.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to learn about sales, HVAC and industry

Cons

High workload, if you do not like intense environments it may not be for you.

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