Good Starter Sales Job - Sales Consultant CarMax Employee Review

4.0
19 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Good sales training for basic concepts if you've never held this type of position before. The management have it in their interest to see you succeed and give good sales frameworks to start from. You will learn a lot about customer service and the car industry by working here.

Cons

You will not be doing any negotiation and have limited to none qualifying power due to CarMax policy. You will spend a lot of time with people who do not truly want to buy and cannot turn them away directly. You will have to find creative ways to get time wasters out of the building so you can get to the customers who will actually buy.

Explore other reviews about CarMax

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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