Pros
Most customers really like the no haggle pricing that CarMax offers. The sales process is easy if the customer has good credit. The dress code is really relax. This company is pretty good about working around your hours. A sales consultant at CarMax gets every 5th weekend off which is rare in retail sales.
Cons
Compensation for sales here is very small. If you want to make over $30,000 a year you HAVE to work at least 50 hours a week if not closer to 60. It is very easy to get fired, about 1 sales consultant gets fired every month. When I was hired I was told I had to sell a minimum of 6 cars a month to keep my job. That number has been moved up to 10 now. That is a store policy and not a companywide one. It is too easy to lose money at this place! Just because another sales consultant spoke to a customer within 3 days should not entitle them to half the commission! They think it is OK for Sales Consultant A to do 10 minutes of work and Sales Consultant B to do 3 hours of work and they get the same wage. That sounds like communism to me. WAY too many meetings! At least 1 a day and sometimes 2 a day. That is a lot of wasted time that you could be making calls or selling cars. They makeyou do inventory jobs that you do not get paid for every Saturday morning for an hour. They are really understaffed on Saturdays in inventory. Saturdays are the busiest day of the week! Why do they only have 3 or 4 kids prepping the cars. This makes the customer have to wait more time. The work atmosphere is so un PC it is ridiculous. That place is a sexual harassment suit waiting to happen.