Pros
I’m going to try to be 100% honest because I don’t feel like CarMax is a bad place to work. It’s simply not a great place to grow. CarMax will always get an A+ from me when it comes to work culture and creating an environment that makes people enjoy being at work. Many managers are easy to get along with and if you’re in the right department, your coworkers won’t feel like coworkers but start to feel like family. That’s where it stops.
Cons
Where CarMax struggles is their lack of growth in many departments when it comes to employees. They’re willing to adapt to make changes to appease customers but not willing to adapt to keep their employees happy. CarMax is a revolving door. Which I guess is to be expected at a dealership. Low salary, expensive benefits packages, and lack of opportunities at the store level are just a few of the many things wrong with this place. The only growth comes at the corporate of auto finance level which should be easier to get into when you’re already an employee but it’s feels almost harder with all the hoops you have to jump through. If you’re just looking for a place to make a little extra money or get on your feet while you’re figuring life out, then I would 100% say work here. But if you’re looking for a company that you can stay for years with worthwhile growth opportunities at both the store and corporate level, I’d say look elsewhere.