Currently a very hostile work environment. - Customer Care Center Carestream Health Employee Review

Good hours and great people

No cons at the moment

The individual people, not the corporate teams but the individual people are great.

Shrinking, shrinking shrinking. This company was once a $3-4bil in revenue is now under $1bil. Benefits have been cut year after year after year. Leadership which drove sales down is toxic. Maybe it's normal corporate stuff but don't have sales drop 25% in a year and tell us what a great job the sales leadership is doing. In 2025 no merit increases, although certain departments were secretly given bonuses to try and keep them from leaving. The US sales team will fly off to Cabo and Cancun to have weeklong retreats every year, but no room in the budget for raises. In recent Town Hall call the CEO basically promised merit increase next year and said it was put in the budget. BUT IT WAS IN THIS YEAR'S BUDGET TOO!!! Lastly, they've been working to chop up and sell the company for a long time now. Well, it finally happened. A Chinese company is buying bits and pieces now, and coming back in a few years to buy the rest. Of course, this is packaged as a "strategic partnership" after months of lying to everyone and saying nothing was happening. So between no merit, hiding secret bonuses being sent to people, and then saying next year will get merit because it's in the budget, lying about what's happening to the company, lying about selling/partnership, etc. I have to say stay away.