Pros
Best customers. They become like family.
Cons
Leadership is lacking. They preach integrity but will stab you in the back without blinking. When they closed 80 or so stores across the country they notified those stores on a conference call. "If you are on this call your store will be closing." Quite the personal touch for a company that talks about respect for the individual and caring for it's employees like they are family. They drive employees to sell beans like Amy's Blend under the mask of "supporting breast cancer research and helping those affected by breast cancer". The $ amount donated is pennies on the dollar compared to the profit Caribou makes from so called donations. Don't be fooled by the sympathy act. They rake it in every year with Amy's Blend. Bottom line is they are just another corp windbag and will always be with the current leadership.