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Carnival Cruise Line

Engaged employer

Great benefits and incentives but low BASE pay and long hours - PVP Personal Vacation Planner Carnival Cruise Line Employee Review

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

- Great 401K plan - Great benefits - AMAZING camaraderie (Best coaches) -Remote

Cons

- Long hours. - Jan-March busy season more money but longer hours - Base pay is set at 16500 and has been like that since the beginning of their cruise debut..... Real money is based on how many bookings you do and can be ... a bit of a strain. If guest books online, you DO NOT GET CREDIT. -_-

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Carnival Cruise Line Response
4d
Thank you for sharing your feedback and for being part of the Carnival Cruise Line team. We’re glad to hear you’ve had a positive experience with our benefits and the strong sense of camaraderie across the team. We also appreciate your perspective on workload and compensation. Insights like yours are valuable as we continue to evaluate and enhance the overall employee experience.

Explore other reviews about Carnival Cruise Line

5.0
6 Dec 2025
Recommend
CEO approval
Business outlook

Pros

-Flexible schedule -Minimal micromanaging -1 Hour lunch breaks -Current Promos make sales easier -They market on your behalf -Sales trainings are top-notch -Instill a sense of family and belonging even though remote -Contests can be fun -Ship visits and comp cruises

Cons

-Some coworkers are excessively competitive which can be annoying -Daily numbers, booking flags, etc in the team chats can be distracting and demotivating, but this is a personal observation and may prove opposite for others -Dialing, dialing, dialing even with a few bookings per day can be a slog -There will be days when you question if it’s worth it. Those days usually come around the salary-only check deposit. -It’s hard to work with a guest for days sometimes weeks only for them to book online, and there’s nothing you can do to get credit for the booking -

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Carnival Cruise Line Response
5mo
Thank you for your thoughtful feedback! We’re glad you enjoy the flexibility, training, and sense of community. Your suggestions on communication and goal alignment are appreciated. We value your input.
2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work semi discounted cruises

Cons

Workflow systems are all over the place systems are down often users have difficulty resetting passwords the system & functions are not user friendly extreme high volume of repetitive calls about the systems functionality & guest cards being charged or funds being held wayyyy after they have cruised .. their system sucks

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Carnival Cruise Line Response
2d
Thank you for sharing your feedback. We’re glad to hear you enjoyed the flexibility of remote work and some of the perks offered. We also appreciate your candid feedback regarding systems and support. We understand how important reliable tools and a seamless experience are, and insights like yours help highlight areas where we can continue to improve.
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