A Nightmare for Community Managers - Community Manager Carr Workplaces Employee Review

To anyone planning on applying for the Community Manager position, please think twice. This is a glorified call center position. You will be expected to answer phone calls ALL. DAY. LONG. You are provided a script to read from when picking up the phones, repeating the same lines daily. Phone calls are continuously back to back as you are the ONLY person answering phones for an office of at least 50+ companies and not to mention, """"Virtual offices"""" for those who sign up for phone services for Carr, which adds another 100+ companies you are taking calls for. It's so unreasonable to have one person answer all of these calls at once, not to mention, impossible. It's a nightmare and completely overwhelming in terms of the sheer volume. On top of that, you are expected to run your center while answering these never ending phone calls. Community Managers have a high turnover with many people quitting within maybe one or two years for this burn out alone. The pay is laughably low for DC standards - yes, $36,000 for the Community Manager I position. The bonus? They will give you a couple hundred dollars. Unbelievable. Depending on your relationship with your General Manager, or other Team members, the only positive I can see about this job is that you might work with pleasant people. And that's if you have a GOOD General Manager. The clients you work with may also be pleasant, but some treat you like their own personal assistant where you have to cater to their every whim at any moment. Benefits are ...standard. However, they don't offer any sick leave - it comes straight out of your vacation time. Absolutely demoralizing to use sick/going to appointments and having it deducted from your vacation time. Also, if I recall correctly, you have a MAX of around 120 PTO? And you must use up a certain amount and it doesn't roll over. It's so miserable. Run far, far away from this company. It's not worth the grunt work they put you through.