Document everything - Account Manager CentralReach Employee Review

1.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Both of my direct supervisors were amazing people and mentors. I supported amazing ABA organizations.

Cons

I earned President's Club three consecutive years and consistently performed at a high level. Despite this, I never received a merit-based raise or cost of living adjustment during my tenure. Additionally, my commission plan was chipped away at each year in what felt like a deliberate effort to put more money in the company's pocket and less in mine. I worked a two-week notice in which I professionally handed off accounts that I supported and every opportunity I was actively working. I exited in good standing. When asked for candid feedback during my exit interview, I gave it transparently and professionally. My feedback was critical of senior leadership and revenue operations, and I stand by every word. Following my departure, a finalized commission statement was issued to me reflecting the full amount earned. Just over a week before payment, that amount was reduced via a clawback that, historically, would not have been applied when examining it against similar circumstances. In my opinion, this felt less like a contractual matter and more like a direct response to my exit and the feedback I provided. If you're considering a sales role here, get everything in writing and document every compensation communication, then double/triple check to ensure you're getting what you're owed.

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CentralReach Response
13h
Thank you for taking the time to write a review. We wish you all the best.

Explore other reviews about CentralReach

5.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing Culture Management is top tier

Cons

Benefits are good, but kind of weird since it Aetna's network via a third-party company named Allied. When it works, awesome, when it doesn't, it's a pain.

5.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Onboarding is world-class. From Day 1, everything is well laid out. The training is top notch and follows a very logical sequence. With previous organizations I've been employed with, the training literally involved giving me a login to the software and telling me to watch Gong calls or go meet with so & so. The Sales Onboarding team really invests time with you to ensure your success. Management really cares about your professional development. The majority of employees I've interacted with have a tenure of 3+ years. I can see why there isn't a lot of turnover here. While everyone is responsible for hitting their numbers, its very much TEAM focused. Culture was my #1 priority when looking to align myself with my next position. I did go through several interviews - 6 in total. This could be considered negative. However, they invest a lot of time to ensure you add to the company culture instead of depleting it.

Cons

Unlimited PTO would be great, as most companies in this space offer that to their employees. First year employees receive 18 days, which is still generous. Interview timeline for candidates could be shortened, so the wait between interviews isn't so long.

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CentralReach Response
4mo
Thank you so much for your review and positive feedback. We appreciate you!
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