very unprofessional - Collector CentralReach Employee Review

1.0
14 Apr 2020
Recommend
CEO approval
Business outlook

Pros

there are no pros. i thought it was a good company and is not

Cons

With all this going on the Directors are very unprofessional. Have sent different emails and make phone calls with concerns and he is not compassionate or professional enough to answer.

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CentralReach Response
6y
Thank you for taking the time to share your experience, we always welcome feedback. Employee onboarding is critical for anyone that joins our team, during which we cover an overview of training, our core values, and initiatives to support our employees. Our team organizes online training modules, hands-on learning, and check points with managers to ensure that our new employees are on the right track. We encourage all employees to partner with their manager in the event that they need additional resources, during onboarding and beyond. Our open door policy empowers any employee to reach out to any member of our leadership team for questions or concerns. During this time, we’ve also increased our all-hands company meeting to occur weekly, with all teams hosting daily-standup meetings throughout the week. We wish you the best of luck with your future endeavors and thank you for your contributions during your time with us.

Explore other reviews about CentralReach

5.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing Culture Management is top tier

Cons

Benefits are good, but kind of weird since it Aetna's network via a third-party company named Allied. When it works, awesome, when it doesn't, it's a pain.

1.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Both of my direct supervisors were amazing people and mentors. I supported amazing ABA organizations.

Cons

I earned President's Club three consecutive years and consistently performed at a high level. Despite this, I never received a merit-based raise or cost of living adjustment during my tenure. Additionally, my commission plan was chipped away at each year in what felt like a deliberate effort to put more money in the company's pocket and less in mine. I worked a two-week notice in which I professionally handed off accounts that I supported and every opportunity I was actively working. I exited in good standing. When asked for candid feedback during my exit interview, I gave it transparently and professionally. My feedback was critical of senior leadership and revenue operations, and I stand by every word. Following my departure, a finalized commission statement was issued to me reflecting the full amount earned. Just over a week before payment, that amount was reduced via a clawback that, historically, would not have been applied when examining it against similar circumstances. In my opinion, this felt less like a contractual matter and more like a direct response to my exit and the feedback I provided. If you're considering a sales role here, get everything in writing and document every compensation communication, then double/triple check to ensure you're getting what you're owed.

2
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CentralReach Response
5d
Thank you for taking the time to write a review. We wish you all the best.
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