A “Best Place to Work” in name only - Anonymous employee CentralReach Employee Review

1.0
4 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

PTO Policy is really nice.

Cons

I had high hopes for CentralReach, but after seeing how employees are continually treated, it’s clear that leadership’s priorities do not include retaining or fairly compensating talent. Many of us have met or exceeded expectations, yet raises—whether for performance or even cost-of-living—are a rarity. Instead of meaningful compensation, we’re given Starbucks gift cards, as if a latte makes up for stagnant wages. Thank you, I feel so appreciated. Decision-making at the top feels shortsighted, like senior leaders aren’t truly invested in the long-term success of CentralReach. It’s obvious that we employees are just numbers to them, disposable and replaceable. The “best place to work” hype? Just that—hype. If leadership truly valued their people, they’d show it where it matters: in our paychecks.

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CentralReach Response
1y
Hi There. We are sorry to hear that you feel this way. Our biannual performance reviews and merit cycles continue to ensure we have formal discussions with each employee regarding their individual performance throughout the year. Collectively we continue to celebrate over 50 plus promotions and internal advancement with strong year over year growth. Please reach out to management or HR if you have concerns you would like to discuss more formally.

Explore other reviews about CentralReach

5.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing Culture Management is top tier

Cons

Benefits are good, but kind of weird since it Aetna's network via a third-party company named Allied. When it works, awesome, when it doesn't, it's a pain.

1.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Both of my direct supervisors were amazing people and mentors. I supported amazing ABA organizations.

Cons

I earned President's Club three consecutive years and consistently performed at a high level. Despite this, I never received a merit-based raise or cost of living adjustment during my tenure. Additionally, my commission plan was chipped away at each year in what felt like a deliberate effort to put more money in the company's pocket and less in mine. I worked a two-week notice in which I professionally handed off accounts that I supported and every opportunity I was actively working. I exited in good standing. When asked for candid feedback during my exit interview, I gave it transparently and professionally. My feedback was critical of senior leadership and revenue operations, and I stand by every word. Following my departure, a finalized commission statement was issued to me reflecting the full amount earned. Just over a week before payment, that amount was reduced via a clawback that, historically, would not have been applied when examining it against similar circumstances. In my opinion, this felt less like a contractual matter and more like a direct response to my exit and the feedback I provided. If you're considering a sales role here, get everything in writing and document every compensation communication, then double/triple check to ensure you're getting what you're owed.

2
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CentralReach Response
4d
Thank you for taking the time to write a review. We wish you all the best.
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