So Far So Good - Product Support Rep II CentralSquare Technologies Employee Review

The Proposals Team is amazing. The manager and director are supportive, knowledgeable, and fair. The team is hard-working, skilled, and friendly. I will miss them! If you are worried about the other reviews about CentralSquare, the Proposals Department has been insulated from cuts (except for a part-time position), and they try to balance the workload for job security.

It is a very large company, so there are some silos between departments.

The people that do the work actually want to provide a good product and fix customers problems.

Regular priority pivots, not fully implementing previous decisions leaving half baked processes adding overhead. Constant focus on new sales and stringing existing customers along with empty promises. Leading to shrinking headcount in the departments that do the work while sales teams grow and get larger bonuses. Following the increase use of AI and reduce headcount trend