Pros
- A humane environment: You feel supported and cared for. This is not a flawless environment, but everyone is very serious about finding ways to improve and help others do the same. - Room for creativity: Ideas are encouraged and taken seriously. - Learning potential: The culture of curiosity and experimentation creates an important ecosystem of shared learning. The tech stack, ways of working, teammates, and customers are all very sophisticated and that helps generate knowledge and innovation. - Transparency: Everything is shared publicly across all verticals: if you're in Engineering, you'll be exposed to information from Marketing, Customer Success, Sales, etc.; and the same way around.
Cons
- High standards: It's expected that you'll be focused on improving and finding ways to be more efficient and/or do your work better. Can be a con or a pro, depending on the perspective. - Non-rigid structure and processes: The team's processes are very much based on intelligent decision-making, so this is not a great place to just turn on autopilot and blindly follow a process. - Feedback culture: This is for sure a huge pro for me, but can be a con for some people. Feedback is shared constantly and in a very direct way (but also supportive); this means you always know what's expected of you and have a clear direction. This happens top to bottom, but also the other way around: managers seek direct feedback from their teams in order to make sure everyone's enabled to do their best work and there are no blind spots.